JP Noonan Transportation Inc. (“JP Noonan”) is providing notice of a recent event that may affect the privacy of information of certain current and former employees of JP Noonan. JP Noonan is providing information about the event, JP Noonan’s response to it, and resources available to individuals to help protect their information, should they feel it necessary to do so.
What Happened? In May 2021, JP Noonan identified activity causing network interruption on certain computer systems in our environment. We promptly investigated the activity and were able to restore our systems immediately. On June 3, 2021, we detected another instance of suspicious activity and immediately commenced an investigation to determine the full nature and scope of the incident and to secure our network. Through this investigation, we determined that JP Noonan was the target of a cyber-attack and that, in connection with the cyber event, an unauthorized actor was able to copy certain information from the system. The investigation to determine the full scope and timeline of this activity, as well as the information affected, is still ongoing at this time.
What Information Was Involved? Although the investigation is ongoing, JP Noonan’s review determined that information related to certain current and former employees was present in the affected systems. The comprehensive review to determine what information is involved for specific individuals is still ongoing.
How Will Individuals Know If They Are Affected By This Incident? The comprehensive review to determine what information is involved for specific individuals is still ongoing. Once the investigation to confirm the data affected is complete, JP Noonan will be mailing notice letters to the individuals identified as potentially impacted for whom they have valid mailing addresses.
What Is JP Noonan Doing? JP Noonan has security measures in place to protect its systems and the information in its possession and JP Noonan has worked to add further technical safeguards to its environment. Following this incident, JP Noonan took immediate steps to secure its systems against the attack and to conduct a diligent investigation into the full nature and scope of the incident. JP Noonan is also implementing additional training and education to its employees regarding cyber threats.
Whom Should Individuals Contact For More Information? If individuals have questions or would like additional information, they may call JP Noonan’s dedicated assistance line through Experian, (888) 884-0180 between the hours of 8:00 a.m. and 10:00 p.m., Central Time, Monday through Friday or 10:00 a.m. to 7:00 p.m., Saturday and Sunday, excluding major U.S. holidays. Please be prepared to provide your engagement number B014987.
What You Can Do? JP Noonan encourages individuals to remain vigilant against incidents of identity theft and fraud by reviewing account statements and monitoring free credit reports for suspicious activity and to detect errors. Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order a free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. Individuals may also directly contact the three major credit reporting bureaus listed below to request a free copy of their credit report.
Consumers have the right to place an initial or extended “fraud alert” on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer’s express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information:
- Full name (including middle initial as well as Jr., Sr., II, III, etc.);
- Social Security number;
- Date of birth;
- Addresses for the prior two to five years;
- Proof of current address, such as a current utility bill or telephone bill;
- A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
- A copy of either the police report, investigative report, or complaint to a law enforcement agency concerning identity theft if you are a victim of identity theft.
Should you wish to place a fraud alert or credit freeze, please contact the three major credit reporting bureaus listed below:
|Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069||Experian Fraud Alert, P.O. Box 9554, Allen, TX 75013||TransUnion Fraud Alert, P.O. Box 2000, Chester, PA 19016|
|Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788||Experian Credit Freeze, P.O. Box 9554, Allen, TX 75013||TransUnion Credit Freeze, P.O. Box 160, Woodlyn, PA 19094|
You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General. This notice has not been delayed by law enforcement.
For District of Columbia residents, the District of Columbia Attorney General may be contacted at: 400 6th Street, NW, Washington, DC 20001; 202-727-3400; and firstname.lastname@example.org.
For Maryland residents, the Maryland Attorney General may be contacted at: 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; 1-410-528-8662 or 1-888-743-0023; and www.oag.state.md.us. JP Noonan may be reached by mail at 415 West Street, West Bridgewater, MA 02379, United States.
For New Mexico residents, you have rights pursuant to the Fair Credit Reporting Act, such as the right to be told if information in your credit file has been used against you, the right to know what is in your credit file, the right to ask for your credit score, and the right to dispute incomplete or inaccurate information. Further, pursuant to the Fair Credit Reporting Act, the consumer reporting bureaus must correct or delete inaccurate, incomplete, or unverifiable information; consumer reporting agencies may not report outdated negative information; access to your file is limited; you must give your consent for credit reports to be provided to employers; you may limit “prescreened” offers of credit and insurance you get based on information in your credit report; and you may seek damages from violator. You may have additional rights under the Fair Credit Reporting Act not summarized here. Identity theft victims and active duty military personnel have specific additional rights pursuant to the Fair Credit Reporting Act. We encourage you to review your rights pursuant to the Fair Credit Reporting Act by visiting www.consumerfinance.gov/f/201504_cfpb_summary_your-rights-under-fcra.pdf, or by writing Consumer Response Center, Room 130-A, Federal Trade Commission, 600 Pennsylvania Ave. N.W., Washington, D.C. 20580.
For New York residents, the New York Attorney General may be contacted at: Office of the Attorney General, The Capitol, Albany, NY 12224-0341; 1-800-771-7755; or https://ag.ny.gov/.
For North Carolina residents, the North Carolina Attorney General may be contacted at: 9001 Mail Service Center, Raleigh, NC 27699-9001; 1-877-566-7226 or 1-919-716-6000; and www.ncdoj.gov.
For Rhode Island residents, the Rhode Island Attorney General may be reached at: 150 South Main Street, Providence, RI 02903; www.riag.ri.gov; and 1-401-274-4400. Under Rhode Island law, you have the right to obtain any police report filed in regard to this incident. There are twenty (20) known Rhode Island resident impacted by this incident to date.
For Massachusetts residents, under Massachusetts law, you have the right to obtain any police report filed in regard to this incident. If you are the victim of identity theft, you also have the right to file a police report and obtain a copy of it. Instances of known or suspected identity theft should also be reported to law enforcement, the FTC, and the Massachusetts Attorney General.